Service Desk Supported Software

Applies to: Students, Faculty, Staff

Revised: 2022.03.01

Approval Status: Approved

Overview

Supported software is officially supported by the Service Desk. Tier 1 software support is available during regular business hours. Tier II-IV software support is available by appointment with I.T. Services staff.

Operating Systems

• Windows 10
  
• Windows 11
• macOS (10.14 Mojave; 10.15 Catalina; 11 Big Sur 12 Monterey)
  

Tier I Supported Software (Help available at the Service Desk during normal business hours)

• Firefox
• Google Chrome
• Microsoft Edge
• Microsoft FindTime
• Microsoft Office Suite:
  
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
    
  • Microsoft PowerPoint
  • Microsoft Word
    
• Microsoft OneDrive
• Microsoft Teams
  
• Zoom
  

Tier II-IV Supported Software (by appointment only)

• Ableton Live
  
• Adobe Creative Cloud Applications (Acrobat Pro, Illustrator, InDesign, Photoshop)
  
• Audacity
• Apple Music
• Apple Photos
• Apple Podcasts
• CampusNexus Student (Anthology)
  
• EMS
  
• Finale (2014-Present)
• Google Earth
• IBM SPSS and AMOS
• Microsoft Access
• Microsoft Bookings
• Microsoft Dynamics GP
• Microsoft Power BI
• Microsoft Project
• Practica Musica
• ProTools
• Quicktime
• Transact
• Other software