Student Resources

Overview This document will detail how to log in and use the functions of your Student Portal. the Portal is where students can: Complete financial registration  Register for classes. Find class schedules Look up current and future courses Add personal phone information for emergency alerts Update emergency contact information How to Log in to Your Student Portal To log in, open a web browser and type in https://portal.asbury.edu in the URL bar. At this point it will ask you for your credentials and you will need to enter your Asbury username and password. Please note that this service utilizes Single Sign-On, thus, if you are logged into another Asbury service (your Asbury O365 account, Discovery, etc.) it will automatically sign you in. Once logged in, you will see a screen with details about your classification, adviser, major, and minors. From this screen, you can access financial registration. At any time during your session, you can click the Asbury logo in the top left corner to return to the home page. How to Complete Financial Registration To complete financial registration, click on either option highlighted in the following image. Both of the links for Financial Registration will take you to the same page. You can click either the link in the top right or the link under the Student Services section of the page.   Once inside financial registration, click on the edit button to the right of each option.   You will need to update your Residence, select a Meal Plan, add Health Insurance information, include a Vehicle (if you are bringing one to campus), and read the Financial Responsibility document.   After completing Financial Registration, click "Okay" and it will confirm your registration. At this time you will return to the home screen and you can continue work or log out of your session. How to Complete Course Registration in the Portal For instructions on registering for classes through the student portal, read the article How to Register for Classes through Your Student Portal. How to Add Your Phone Number in the Portal To add you phone information, click on either option highlighted in the following image. Both the links for Phone Information will take you to the same page. You can click either the link in the top right or the link under the Student Services section of the page. Once inside the phone information screen, you can add your phone number, select your provider, or mark that you do not have a cell phone number. After adding your phone information, click on "Update/Confirm" and it will return your to the home screen.

Overview This document will walk through the steps to register for classes in your Student Portal. In the Portal, you can add, drop, and browse the next semester's classes. Please note that Class Registration is open during a window of time and will not always be available.  How to Register for Classes To log in, open a web browser and type in portal.asbury.edu in the URL bar. At this point it will ask you for your credentials and you will need to enter your Asbury username and password.  Please note that this service utilizes Single Sign-On, thus, if you are logged into another Asbury service (your Asbury O365 account, Discovery, etc.) it will automatically sign you in. When you have logged in, you will see a screen with details about your classification, adviser, major, and minors. From this page, you can access class registration. Once you have clicked on "Class Registration," a new set of options will come up. Either you can select to view the classes you have registered for previously OR you can select "Register for Classes." Please note, if the registration window is not open for you, then a message will appear at this point that says, "No Terms Available for Registration." If you believe you have received this message in error, please contact the Registrar's Office to confirm your registration window. After clicking on "Register For Classes," a new screen will display the class search option. From here you can show classes by department or search by prefix. In this example, we will search for classes with the prefix "LAT." The results will display on a new page. From here you can view the class, see the professor, location, days of the week, time, and credit number. Once you have found the class you wish to add, check the box on the far right in the "Add" column. Now you can click "Register Checked Classes" at the bottom and proceed to the next step. The page will now display all the classes you have registered for at this time. If you wish to drop a class, you can do so from this page. Check the box next to the class you wish to drop and then click the purple "Drop Checked Classes" at the bottom of the screen. If you would like to register for more classes, click the blue "Register More Classes" button at the bottom of the screen.    If you have completed registration and wish to access one of the other services, click the Asbury logo located in the top left-hand corner to return to the home page.

Overview   This document will walk through how to access and review your Financial Aid Award Letters in your Asbury University Student Portal.    Instructions   1. First, you will need to log into portal.asbury.edu. 2. On the main page under the Financial section, click on "Financial Aid Offer Letters."   3. Scroll down to the "Offer of Financial Aid" to see your financial aid offer as well as accept or decline loans. 4. To accept, decline, or make changes to your offer, select the red "Accept/Decline Award" under the loans section or click the blue "Request changes to offer" at the bottom.   5. From here, you can alter the amounts of the loan per semester and then check the "Accept" or "Decline" options to the right. a. Please note, if you do not plan to attend the University and want to decline all financial aid, please check the "Decline all Financial Aid" option.   6. When you have completed your changes and you've marked "Accept" or "Decline," click "Save" at the bottom of the page.   7. For questions regarding offer letters, contact Financial Aid:  financial.aid@asbury.edu 859-858-3511 x2195

Applies to: Students, Parents, Guardians Revised: 2023-05-26 Status: Approved Answers the questions: How do I access the shared portal? How do I grant access to my shared portal? Overview As a student, you may grant a parent, guardian, or anyone else you designate access to read-only information regarding your Asbury account. This can be done through the "Shared Portal Access" form in your student Portal. Steps 1. Login to their student portal at portal.asbury.edu 2. On the home page, under the "More" section, click the Shared Portal Access link. 3. Next, designate with whom you would like to share your information with and select what portal information you would like to share. 4. Click Submit. An email will be sent to the designated person with instructions for accessing the shared portal. If you'd like to grant access to additional people, you may fill out the form again by clicking "New Shared Portal Access" 5. If you'd like to revoke access, click the "View/Update" button on the person, deselect any areas you'd like to revoke access to and click update. FERPA Consent for the Shared Portal Student records at Asbury University are governed by the Family Educational Rights & Privacy Act (FERPA) and its implementing regulations. A student must authorize the University to release non-directory information to any third party, whether over the phone, in person, or electronically. Asbury University's Shared Portal is an online, read-only means for guests to view certain components of your student record after you have granted them permission. Students may revoke such access at any time. Granting permission to view aspects of your student record through the Shared Portal does not permit guests to contact a University representative to discuss the items contained in your student record. A FERPA consent form for the appropriate office is required to be completed by you before a University representative will engage in such conversations with anyone other than the student; these FERPA consent forms are available to students for the offices of Financial Aid and Student Accounts. 

Overview You can access your Asbury decision letter through start.asbury.edu/status. If you have questions or issues accessing your letter, contact your admissions counselor.  Instructions 1. Go to the Slate portal at start.asbury.edu/status 2. Log in with the email address and password that was used to apply to Asbury University. a. Do not try to log in with your new Asbury email address – it will not work! 3. If the email address and/or password do not work: a. Click the “Forgot password” link and enter the following information:     i. The Email address used on your student application to Asbury     ii. Your Birthdate b. An email will be sent to that email address with instructions for resetting your password. 4. If you (the student) do not remember which email address you used for your application, you will need to talk to Admissions (859-858-5000) to verify the email address that is in our system (Slate). After this you may once again attempt to us the “Forgot password”  link to generate a reset email.

Overview This document is designed to familiarize students with the basic aspects of Discovery, including logging in, accessing courses, navigating the site, and uploading an assignment. How to Navigate Discovery Logging In: 1. Open a web browser of your choice, and type discovery.asbury.edu in the address bar. Unless you've already logged into an Asbury University Service, you'll be presented with the Asbury University Single-Sign-On page, pictured below.  If you've already logged into another Asbury University service, you will immediately be taken to Discovery's Main page. 2. If presented with the Single-Sign-On website, enter your full Asbury email and password in the fields provided. Main Page: On the main page of Discovery, there are some optional widgets; two pre-loaded widgets are the support applet and the office365 applet. The support widget will connect you with support for Discovery. This chat support is available 24/7. The office365 widget will allow you to view your emails from Discovery.  Finding and Accessing Your Classes: Once you have logged in, your homepage will display any classes you are enrolled in. To access the course, click on either the image or the text under the image. You will be taken to the course's homepage. At the top of every course, there is a navbar which comprises of all of the aspects of your course. This includes course contents, grades, useful programs, and a support tab.  To find the contents of the course, which includes documents, homework, quizzes, or any other content your professor has created, click on Content. The Content tab is organized into modules, which will contain all documents, assignments, and quizzes related to a topic. On the left, the table of contents will display all of the modules for the course. Clicking on the module will take you to the module page, which will display all relevant documents.  The Activities tab contains all assignments, quizzes, and discussions. Clicking on any of these activities will show you a list of all the relevant content. This list contains all pertinent information on each of these activities. The content and activities tabs will be used frequently during your course. The other tabs' functions are as follows:     The Grades tab will show your grades in the course. Grades will only be available if your instructor enables them. Midterm and final grades will always be available in Portal.  The Panopto tab allows you to upload video, and download videos your instructor has uploaded to Discovery.  The Grammarly tab will take you to the Grammarly website. This website will help you write papers by showing errors in spelling, grammar and other errors.  The people tab show other students, and any groups in the courses you are enrolled in. You will be able to contact these students conveniently from this tab. The My Discovery tab holds your, ePortfolio, and any non-video files uploaded to Discovery.  The Help tab will give you a few tools to that will help you diagnose any issue you may encounter.

Overview This document will walk through how to change your personal notification settings in Discovery. You can have announcements, grades posting, and other activities email directly to you after enabling your notifications.  How to Change Notification Settings First you will need to log into Discovery.asbury.edu with your Asbury credentials to get started. 1. Open a web browser and go to discovery.asbury.edu 2. Enter your Asbury email address and password to log in 3. Once you have signed in, you can click on your name in the top right hand corner to drop down a menu. 4. Within the drop down menu, click on the "Notification" option 5. This will open up a page listing all your notification options. You can change which email address your notifications are sent to. You can also register a phone number so you can be texted with alerts.  6. The next section lets you select what you want to be notified about. This can include when announcements are posted in your classes, when new discussions are added, when grades are posted, etc. Check the box for email or SMS to be alerted to these changes.  7. If you scroll to the bottom of the page, you can exclude courses from your notification alerts. Please note that you need to click save at the bottom to update you notification settings. 

Applies to: Students Revised: 2022-10-24 Status: Approved Answers the questions: Is there an app for Discovery? How do I install the Pulse app? Overview There is a mobile app for Discovery! The Pulse app runs on both iPhone and Android devices. How to Download and Configure the Brightspace Pulse App 1. Open the Apple App Store or Google Play Store, search for Brightspace Pulse, and download the app. 2. After you install the app, launch it on your device. You will be prompted for the name of your institution. Search for and select Asbury University. 3. Once you have linked your app to the University, you will be prompted to log in with your Asbury University email address and password.   4. Once logged in, you will be able to view a list all of your classes. Click on a class to see more of the content or click the upcoming button on the bottom toolbar to see your schedule for the next week.  The app allows you to do all the basic functions of viewing assignments and quizzes, however, not all coursework may be completed through the app. Use of the Discovery website (discovery.asbury.edu) is still required for coursework.   For a complete rundown of the Pulse app, please visit this web page describing the app: https://www.d2l.com/products/pulse/

Applies to: Students Revised: 2022-04-28 Status: Approved Answers the questions: How do I request a print refund? How do I print things out in computer labs? How much can I print? I exceeded my print balance, what do I do? How do I print for my department? Your Print Balance Each semester students are given $40 worth of print balance for use in computer labs across campus through a system called PaperCut. Whenever you login to a lab computer, you will see your current remaining print balance. Whenever you print, the balance will decrease. At the start of each semester, your balance will be reset to $40 regardless of the previous semester's balance.  Requesting a Refund In cases where your print job has failed or printed incorrectly, you may request a refund to your print balance. You may request a refund for the following reasons: Bad Print (Toner is faded) Missing Pages Document Printed in Color when it should be Black & White (or vice-versa) To request a refund, first log in to print.asbury.edu, using your Asbury credentials. On the right hand side, select "Recent Print Jobs". Take a screenshot of the specific jobs that you would like a refund for. Then send an email to service.desk@asbury.edu with the screenshots and the reason for the refund. The Service Desk will contact you with either addition questions or to inform you that the refund has been applied.  If you do not know how to take a screenshot click, here. What if I exceed my balance? If you exceed your $40 balance, you may continue to print with your account. However, your negative balance will be charged to your student account at the end of the semester. What if I'm printing on behalf of a department/office?  If you are printing for a department/office, you may be reimbursed for the charges by the department/office if you exceed your $40 balance. If you do not use all of your print balance in a semester then we do not make any refunds for department printing. If you do exceed your $40 balance due to a combination of departmental and regular academic printing, then we will need to coordinate a refund with your department covering the cost of that printing. Your department gives a check/account no. to the cashier's office who credits it to the student's account. The cashier then provides a receipt to ITS to do the actual refund to the print account.

Overview This document will explain valid reasons for a print refund, and how to request a print refund. Reasons for Requesting a Refund Bad Print (Toner is faded) Missing Pages Document Printed in Color when it should be Black & White (or vice-versa) Submitting a print refund request Log in to print.asbury.edu, using your Asbury credentials. On the right hand side, select "Recent Print Jobs". Take a screenshot of the specific jobs that you would like a refund for. Then send an email to ITServices@asbury.edu with the screenshots and the reason for the refund.  The Service Desk will contact you with either addition questions or to inform you that the refund has been applied.  If you do not know how to take a screenshot click, here.