Campus Network & WiFi

Overview This document will explain what a Userspace is, and how to map it to your computer that is running Ubuntu 14. Mapping a userspace and mapping a network drive are the same process. For Windows 7, click here. For Windows 8 & 10, click here. For macOS, click here. What is a Userspace? A Userspace is a defined amount space (500MB) on Asbury's servers that we allot for your personal use. This means that you can store files on your userspace and access them on any lab computer on campus. This means that you can access it if it is mapped to your computer as well. This is beneficial since all lab computer are wiped after logging out, or if you do not have a removable flash drive.    Please note that you will only be able to connect to your Userspace if you are on Asbury's Network. If you leave campus, an error will appear stating it cannot connect. Once you return to campus the connection will be restored.  What is a Shared Network Drive/Network Share? Your department may have shared drives that they store files on. You will need to request access from the ITS department with permission from your supervisor to gain access to the drives. Once access has been granted, you can map the drive to your computer and access it when you are connected to Asbury's network on campus. Mapping your Userspace/Shared Drive Preparation: There are a few preliminary actions we need to do before we can start mounting using cifs. 1. Press Ctrl+Alt+T on keyboard to open the terminal. Paste the command below and run to create a mount point, you can replace ‘Ji-share’ to what you want. sudo mkdir /media/Ji-share 2. Install cifs-utils, which provides support for cross-platform file sharing with Microsoft Windows, OS X and other Unix systems. Install it from Ubuntu Software Center, or via below command: sudo apt-get install cifs-utils 3. Edit the /etc/nsswitch.conf: sudo gedit /etc/nsswitch.conf Find the line looks like:   hosts: files mdns4_minimal [NOTFOUND=return] dns change it into:   hosts: files mdns4_minimal [NOTFOUND=return] wins dns 4. Run below command so that your Ubuntu can resolve Windows computer name on a DHCP network. sudo apt-get install libnss-winbind winbind Reboot Ubuntu, or restart your network. Mount (map) network drive: Now edit the fstab file to mount network share on start up. 1. Make a backup by running the command below: sudo cp /etc/fstab /etc/fstab_old If you need to restore your backup, run: sudo mv /etc/fstab_old /etc/fstab 2. Create a credentials file via: gedit ~/.smbcredentials insert the username and password for accessing the remote share. Replace “Ji” & “741852963” with yours and save the file.   username=Ji password=741852963 3. Run command to get your gid and uid. Replace handbook with your user name. id handbook 4. Now edit the fstab by running the command: sudo gedit /etc/fstab Add below line (one line) to the end and save it. REPLACE WORDS IN RED!   //192.168.1.5/share /media/Ji-share cifs credentials=/home/handbook/.smbcredentials,iocharset=utf8,gid=1000,uid=1000,file_mode=0777,dir_mode=0777 0 0 Finally run sudo mount -a in terminal and you’ll get the network share mapped in Unity Launcher and Nautilus file browser:

Overview This document will explain how to connect to Asbury's Wireless Network on an Android device.  Step 1: Connecting to Asbury's Wireless Network    1. Tap on "Settings".   2. Under Wireless and Networks, tap "Wi-Fi".   3. Tap on either AU Student or AU Wireless. We ask that all students use AU Student and all Faculty and Staff use AU Wireless.    4. When prompted for a password, enter GoEagles, where G and E are capitalized, and it is one word.   Step 2: Authenticating Your Device   This will explain how to authenticate on Asbury's Wireless Network using login.asbury.edu. Authenticating is necessary in order for your device to connect to the internet. it is the second part of accessing the internet on Asbury's campus. First you must be connected to the network.  Instructions 1. Open an Internet Browser of your choice   2. In the address bar, type login.asbury.edu.   3. enter your network account username and password then click login.    After the form is submitted, you will be taken to Asbury's websites homepage. Your device is now authenticated.    If you would like to register your device with connect.asbury.edu, so that you do not have to continually authenticate, click here for the documentation on connect.asbury.edu.

Overview This document will explain how to connect to Asbury's Wireless Network on an iOS device.  Step 1: Connecting to Asbury's Wireless Network 1. Tap on "Settings". 2. Tap "Wi-Fi". 3. Tap on either AU Student or AU Wireless. We ask that all students use AU Student and all Faculty and Staff use AU Wireless.  4. When prompted for a password, enter GoEagles, where G and E are capitalized, and it is one word. Step 2: Authenticating Your Device   This will explain how to authenticate on Asbury's Wireless Network using login.asbury.edu. Authenticating is necessary in order for your device to connect to the internet. it is the second part of accessing the internet on Asbury's campus. First you must be connected to the network.  Instructions 1. Open an Internet Browser of your choice 2. In the address bar, type login.asbury.edu.   3. enter your network account username and password then click login.    After the form is submitted, you will be taken to Asbury's websites homepage. Your device is now authenticated.    If you would like to register your device with connect.asbury.edu, so that you do not have to continually authenticate, click here for the documentation on connect.asbury.edu.

Overview This document will explain how to connect to Asbury's Wireless Network on a macOS device.  Step 1: Connecting to Asbury's Wireless Network   1. Click on the Wi-Fi symbol at the top menu bar.   2. Select on either AU Student or AU Wireless. We ask that all students use AU Student and all Faculty and Staff use AU Wireless.    3. When prompted for a password, enter GoEagles, where G and E are capitalized, and it is one word. 4. Click "Join".   Step 2: Authenticating Your Device   This will explain how to authenticate on Asbury's Wireless Network using login.asbury.edu. Authenticating is necessary in order for your device to connect to the internet. it is the second part of accessing the internet on Asbury's campus. First you must be connected to the network.  Instructions 1. Open an Internet Browser of your choice 2. In the address bar, type login.asbury.edu.   3. enter your network account username and password then click login.    After the form is submitted, you will be taken to Asbury's websites homepage. Your device is now authenticated.    If you would like to register your device with connect.asbury.edu, so that you do not have to continually authenticate, click here for the documentation on connect.asbury.edu. Contact us: Call 859-858-5177 or campus extension 2177 Click to visit us online at http://www.asbury.edu/its   Or Visit us in the Kinlaw Library, room 131 Or Come on down to the basement of Kinlaw, room 131

Overview This document will explain how to connect to Asbury's Wireless Network on a Windows 8/10 device. Step 1: Connecting to Asbury's Wireless Network    1. Click on the Network Icon from your system tray.   2. Tap on either AU Student or AU Wireless. We ask that all students use AU Student and all Faculty and Staff use AU Wireless.    3. When prompted for a password, enter GoEagles, where G and E are capitalized, and it is one word.   Step 2: Authenticating Your Device   This will explain how to authenticate on Asbury's Wireless Network using login.asbury.edu. Authenticating is necessary in order for your device to connect to the internet. it is the second part of accessing the internet on Asbury's campus. First you must be connected to the network.  Instructions 1. Open an Internet Browser of your choice   2. In the address bar, type login.asbury.edu.   3. enter your network account username and password then click login.    After the form is submitted, you will be taken to Asbury's websites homepage. Your device is now authenticated.    If you would like to register your device with connect.asbury.edu, so that you do not have to continually authenticate, click here for the documentation on connect.asbury.edu.

Overview This document will explain how to connect to Asbury's Wireless Network on a Windows 7 device. Step 1: Connecting to Asbury's Wireless Network   1. Click on the Network Icon from your system tray.   2. Tap on either AU Student or AU Wireless. We ask that all students use AU Student and all Faculty and Staff use AU Wireless.    3. When prompted for a password, enter GoEagles, where G and E are capitalized, and it is one word. Step 2: Authenticating Your Device   This will explain how to authenticate on Asbury's Wireless Network using login.asbury.edu. Authenticating is necessary in order for your device to connect to the internet. it is the second part of accessing the internet on Asbury's campus. First you must be connected to the network.  Instructions 1. Open an Internet Browser of your choice   2. In the address bar, type login.asbury.edu.   3. enter your network account username and password then click login.    After the form is submitted, you will be taken to Asbury's websites homepage. Your device is now authenticated.    If you would like to register your device with connect.asbury.edu, so that you do not have to continually authenticate, click here for the documentation on connect.asbury.edu.

Applies to: Guests Revised: 2023-05-01 Status: Approved Answers the questions: How do I login to the Asbury WiFi? How do I fix my internet connection? Overview Many issues you might have connecting to Asbury’s network as a guest can be resolved quickly and easily. Use this step-by-step guide to restore your connection! 1. Logging into the Network Before moving forward, be sure that you are connected to the Asbury network over WiFi to the AU Guest network using the password Asbury1890.  2. Turning your Network Connection Off and Back On If you are registered to the network but unable to access the internet, go to your device's Network and Internet settings and turn the network connection off and back on again to reset the configuration.  On Windows, Search for "View Network Connections" in the start menu and open the link. Select the WiFi Connection and click "Disable this network device," then restart the device. On macOS, use the WiFi toggle in the toolbar. On iOS, go to Settings > WiFi and toggle WiFi off and on again. On Android, navigate to your device network settings and turn WiFi off then back on again. 3. Adjust Your Network Settings If you don't have a stable network connection after connecting to AU Guest, you may need to adjust your device's network settings on some macOS and iOS devices. On Windows, select the Start button, then enter settings. Select Settings > Network & internet > Wi-Fi. Turn off Random hardware addresses. Toggle your WiFi off and on again. On macOS, go to System Settings > Wi-Fi > and click Details... next to the AU Guest connection. Turn off Limit IP address tracking and click OK. Toggle your WiFi off and on again. On iOS devices, go to Settings > Wi-Fi > and click the information icon next to the AU Guest connection. Turn off Private Wi-Fi Address and Limit IP address tracking. Toggle your WiFi off and on again. On Android, navigate to your device's network settings. Under WiFi, select AU Guest. Under Privacy, select Use device MAC. If this feature is not listed, your phone may not support this feature. If this is the case, skip to the next section. 4. Forgetting the Network If the connection still fails, attempt to forget the network and sign in again to reset your device's network configuration. This will clear any misconfigured network settings that your device may have cached, such as DNS settings, WiFi passwords, and IP registrations. Windows: From the Windows desktop, navigate: Start > Settings icon > Network & Internet. Click Wi-Fi, then Manage known networks. Click the appropriate Wi-Fi network name (AU Student or AU Wireless). Click Forget. Re-add the AU Student network and enter the password GoEagles. Register the device at connect.asbury.edu. macOS: Click the WiFi icon in the toolbar and select "Network Preferences" Click "Advanced." Select the network and click the minus button. Re-add the AU Student network and enter the password GoEagles. Register the device at connect.asbury.edu. On iOS devices, go to Settings > Wi-Fi > and click the information icon next to the AU Guest connection. Click Forget This Network. Attempt to rejoin the network. On Android, navigate to your device's network settings. Under WiFi, look for Saved networks. Select AU Guest and click Forget. Attempt to rejoin the network. 5. Checking your DNS Settings Make sure that your DNS is not set to Static and that Asbury's 4 DNS servers are being used: 172.20.1.16 172.20.1.18 172.20.1.15 172.20.1.9 On Windows, go to Settings > Network & Internet > and click on Properties next to the AU Guest connection. Under "IPv4 DNS servers," the four addresses above should be listed. If they are not, click Edit under "DNS server assignment," select Automatic, and click Save. On macOS, go to System Settings > Wi-Fi > and click Details... next to the AU Guest connection. Go to the DNS tab. If any DNS servers other than the above four are listed, remove them. On iOS devices, go to Settings > Wi-Fi > and click the information icon next to the AU Guest connection. Click Forget This Network. Attempt to rejoin the network. On Android, navigate to your device's network settings. Under WiFi, select AU Guest. Look for a DNS listing near the bottom of the page. The four addresses above should be listed. If they are not, navigate to Settings > Network & Internet > Private DNS and change the setting to Automatic. If this feature is not listed, refer to your phone's documentation on accessing DNS settings. 6. Rebooting the Device If resetting your connection does not resolve the issue, turn the device off and back on again. This will ensure that all network services are running and receiving the most up-to-date settings. 7. Still stuck? Still having issues? Contact the IT Service Desk in the basement of Kinlaw Library or call (859) 858-5177. Please be sure to include as much information as you can to ensure that we can work to resolve your issue as quickly as possible.

Overview Since iOS 14, Android phones and tablets have by default enabled a Private Wifi MAC addresses. This means that any Android device on the network that was previously registered with connect.asbury.edu or authenticated via login.asbury.edu will receive a new MAC address on the network each time it is connected. This feature is known to cause trouble while accessing the network. This article walks through how to disable this feature when connecting to the Asbury WiFi network. How to Turn off Private Address The Private WiFi Mac Address setting is enabled by default on some Android phones. Once disabled, the device should get its original IP address back and once again be able to access the internet. Here's how you ensure the Private Address setting is turned off: Open the Settings app, then tap "Wi-Fi". Find the "Asbury Wireless" network in the list of available networks and then tap the gear icon beside the name. On OnePlus and Pixel phones, select "Use Device MAC". If you have a Samsung device select "MAC address type" and chose "Phone MAC". Your phone may offer slightly difference choices, but look for something similar. Once you've completed these steps you should be able to register your Android phone using Asbury Connect without any warning or error message. If this does not work for you , please contact the Asbury IT Service Desk for assistance. Contact Us Call 859-858-5177 or campus extension 2177 Click to visit us online at http://www.asbury.edu/its Or Visit us in the Kinlaw Library, room 131